Accion is a global nonprofit committed to creating a financially inclusive world, with a pioneering legacy in microfinance and fintech impact investing. We catalyze financial service providers to deliver high-quality, affordable solutions at scale for the three billion people who are left out of – or poorly served by – the financial sector. For more than 50 years, Accion has helped tens of millions of people through its work with more than 90 partners in 40 countries. More at http://www.accion.org.
About Global Advisory Solutions:
Accion’s Global Advisory Solutions (GLAS) team provides experienced operational and management support to help build sustainable and scalable companies focused on serving the financial needs of underserved individuals and small businesses. We strengthen our partners and maximize their impact by leveraging innovations in technology and financial services to lower costs and increase quality at scale.
GLAS is a global team of advisors with hands on experience and deep technical and managerial expertise in building and supporting a range of financial service providers (FSPs). We work with organizations in emerging markets across Latin America, Africa and Asia to help them plan, implement, scale and enhance technologies and business models that can reduce bottlenecks to and catalyze the growth of financial services. In addition to our advisory work with FSPs, we contribute to industry development through case study work and research, knowledge sharing, as well as training and capacity building activities.
GLAS is looking for an Operations and Technology (OT) Director to represent Accion as a technical expert in the areas of technology and operations to our partners in the Asia region. Based in India, working as part of a global, cross-functional team, s/he will advise Accion’s partners on the planning and implementation of strategies that leverage technology and automation to transform their business processes to drive customer growth and operational efficiency. The OT Director will need to have strong business acumen, excellent people and project management skills, and experience in financial inclusion serving low income markets.
In this position you will be a key member of our advisory team, helping plan for and implement a range of technology solutions that underpin GLAS’s core service offerings to its clients. Collaborating closely with project team members, you will understand the needs of and advise FSPs on establishing their technical vision and leading all aspects of technology solutions development, according to their strategic direction and digital maturity goals. Key responsibilities include:
Contribute to GLAS strategy and leadership
Lead project delivery, change management and technology implementation
Specific advisory services may include:
Knowledge Sharing and Capacity Building
Qualifications and Skills: