Accion International

  • Program Coordinator, Latin America

    Location : City Bogota
    Posted Date 1 month ago(12/19/2018 11:16 AM)
    Job ID
    Accion International
    Years of Experience
  • Overview

    About Accion:


    Accion is a global nonprofit committed to creating a financially inclusive world, with a pioneering legacy in microfinance and fintech impact investing. We catalyze financial service providers to deliver high-quality, affordable solutions at scale for the three billion people who are left out of – or poorly served by –  the financial sector. For more than 50 years, Accion has helped tens of millions of people through its work with more than 90 partners in 40 countries. More at 


    About the Global Advisory Solutions Team:


    Accion’s Global Advisory Solutions team provides experienced operational and management support to help build sustainable and scalable companies focused on serving the financial needs of underserved individuals and small businesses.  We strengthen our partners and maximize their impact by leveraging innovations in technology and financial services to lower costs and increase quality at scale.


    The Global Advisory Solutions team is made up of advisors with hands on experience and deep technical and managerial expertise in building and supporting a range of financial service providers (FSPs).  We work with organizations in emerging markets across Latin America, Africa and Asia to help them plan, implement, scale and enhance technologies and business models that can reduce bottlenecks to and catalyze the growth of financial services.  In addition to our advisory work with FSPs, we contribute to industry development through case study work and research, knowledge sharing, as well as training and capacity building activities.



    Position Summary:


    Accion is looking for a Program Coordinator to provide direct support to the Global Advisory Solutions Latin America team, and to work closely with Global Advisory Solutions regional leadership to ensure that the department operates smoothly, meets its commitments, and is on the correct path to reach its longer-term strategic objectives in Latin America. Based in Bogota, Colombia, s/he will play an essential role in the administration and effectiveness of the team by supporting local and field-based staff with day-to-day operations, project organization and budgeting. The Program Coordinator will support and develop strategies for improving internal department and inter-departmental communication and knowledge sharing, and will play a facilitator role within the Global Advisory regional team. The ideal candidate will possess excellent communication, project management skills, and problem solving skills.  S/he should be comfortable working across regions and functions, demonstrate strong attention to detail, be highly responsible, exercise discretion, and have a positive, ‘can-do’ attitude.




    Latin America Global Advisory Solutions Program Support


    Program management & reporting:

    • Maintain and organize team documents and program materials in content management platforms as appropriate.
    • Support the timely collection and distribution of project, quarterly portfolio and business development updates, as well as conference attendances for the region by coordinating with the Global Advisory Program Operations Specialist
    • Support regional performance metrics work, including tracking outputs and key performance indicators of our partner engagements in Latin America
    • Request, collect, collate and edit project updates for key reports (Monthly Management Report, Quarterly Board Report, etc).
    • Support Latin America Project Managers & Resource Development team in project reporting for donors, as needed.
    • Support Project Managers to handle minutes, budgets and reports for key projects of the region.

    Business Development:

    • Support the development of presentations, proposals, and budgets for new Latin America regional projects.
    • Support the management of the business development tracking tool, keeping it up to date with developments in Latin America.
    • Perform desk research and market scans for new business opportunities in Latin America as requested

    Industry Engagement:

    • Contribute to thought leadership efforts (blogs, publications, webinars, etc.) to maximize demonstration effects and showcase lessons learned from project work.
    • Develop case studies to showcase project work on Accion’s website and other mediums


    Organization & Administration of Latin America Region

    • Organize monthly team and budget review meetings; record minutes, set expectations and outcomes with agendas and action items for follow-up. Manage and maintain calendars.
    • Organize and assist in the execution of logistics for in-person team meetings (invitations, venue, material printing, visas, meals, etc.), or other programming as required.
    • Assist with administrative tasks for the team as needed, including travel support, translation, editing, presentation development, among others.
    • Liaise and communicate with Accion departments and external partners to support the achievement of both global and regional team goals.
    • Stay current with Accion policies and procedures and ensure that regional Global Advisory staff is in compliance.
    • Keep Latin America operational and risk plans up to date (Business Recovery Plan, Emergency Plan, Record Retention Policy, etc.)
    • Review and approve timesheets and expense reports on behalf of Latin America Program Manager for regional team members as needed
    • Coordinate information sharing and contribute to improved collaboration across Accion departments with regards to our work in Latin America


    • Bachelor’s Degree in relevant field (e.g., economics, business, international development)
    • About 4 years of relevant work experience (e.g. business operations, project management, advisory services, or a relevant field)
    • Highly organized, and strong attention to detail; excellent project management, presentation design, and event planning skills
    • Strong problem solving skills, with a demonstrated ability to prioritize multiple tasks and meet deadlines
    • Excellent communication skills, particularly written
    • Strong leadership and diplomacy skills with an aptitude for interacting effectively with a variety of people at all levels, internally and externally, in an international and multi-cultural environment
    • Demonstrated ability to handle sensitive information and exercise discretion
    • Entrepreneurially minded; ability to work independently and proactively, and as a part of a highly collaborative team; quick learner; receptive and responsive to feedback
    • Advanced MS Office skills, especially PowerPoint and Excel
    • Knowledge of/experience in virtual collaborative systems and tools a plus (e.g. Alfresco, OwnCloud, Dropbox, Adaptive, Survey Monkey, Salesforce, NetSuite)
    • Spanish and English fluency required.
    • Ability to travel up to 15% regionally and international.


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