Accion International

Director, Content Strategy and Outreach, Center for Financial Inclusion

Posted Date 2 months ago(4/27/2021 11:53 AM)
Job ID
Accion, Washington, DC


The Center for Financial Inclusion (CFI) team is currently looking for a Director of Content Strategy and Outreach. The CFI team is driven by our vision of a world where all people are able to use financial services and participate in the economy to improve their lives and prosper. We are looking for colleagues who share our passion to join us on the journey.


The Director, Content Strategy and Outreach is CFI’s biggest advocate, ensuring our research reaches our stakeholders and inspires action. We are looking for a creative thinker who enjoys taking complex issues and distilling into messages that resonate with our audiences and ultimately drive policy change, someone who is great at building relationships and can act as a trusted advisor to CFI’s researchers and partner organizations, and who takes pride in consistently delivering exceptional-quality work in a fast-paced environment. This is a new position and an exciting opportunity to play a critical role in the success of CFI’s new strategy, which launched in 2020. This position is based out of our Washington, DC office


About Accion: 

Accion is a global nonprofit committed to creating a financially inclusive world, with a pioneering legacy in microfinance and fintech impact investing. We catalyze financial service providers to deliver high-quality, affordable solutions at scale for the three billion people who are left out of — or poorly served by — the financial sector. For nearly 60 years, Accion has helped tens of millions of people through our work with more than 160 partners in 55 countries. More at


About CFI:

Here at the Center for Financial Inclusion (CFI), we work to advance inclusive financial services for the billions of people who currently lack the financial tools needed to improve their lives and prosper. We leverage partnerships to conduct rigorous research and test promising solutions, and then advocate for evidence-based change. CFI was founded by Accion in 2008 to serve as an independent think tank on inclusive finance.


Why you should consider working with us:


We tackle substantive research questions. We delve deep into wide-ranging issues, from how to make cash transfer programs more effectively empower women to understanding household demand for financial products that support adaptation and mitigation to climate change. Everyone on the team makes meaningful contributions to CFI’s impact on low-income people around the world.


We get ambitious things done in a supportive environment. As a CFI’er, you’ll have an ambitious agenda, but you’ll get plenty of support from your managers and peers—we regularly host internal learning events, offer a professional development budget for each team member, and provide ongoing opportunities to collaborate with world-class researchers at CFI and our partner organizations.


We appreciate each other as people. We know that to grow, personally and professionally, we need to surround ourselves with people who have had different experiences and backgrounds to ensure creativity of thought and constant learning. We celebrate originality and take time to reflect and learn from our mistakes. At CFI, we all have a seat at the table and opportunities to present and engage in meaningful discussion.


We are part of a powerful network. CFI is an independent think tank housed within Accion, which provides a unique context for our research as well as opportunities for collaboration. Since 1961, Accion has helped revolutionized financial services for low-income people, including creating the world’s first regulated, for-profit bank for the poor (BancoSol in Bolivia), being a leading seed-stage investor for inclusive fintechs, and creating the world’s first global fintech fund for the underserved.


Position responsibilities:

Content development

In this position you will work closely with CFI’s researchers to provide strategic guidance and ensure CFI’s knowledge products and messaging resonate with the audience they seek to influence, and oversee CFI’s knowledge product pipeline (blog posts, publications, events, etc.), including the end-to-end content production process and facilitation of CFI’s editorial committee. To be successful, you will need exceptional editorial judgement to help shape our knowledge products and the messages they convey.


Influence strategy and campaign development

You will craft creative and effective advocacy and promotional campaigns that optimize CFI’s impact and strengthen CFI’s reputation as a thought leader. This will require a keen eye for messaging and a passion for developing campaigns that drive policy change.


Organizational leadership

You will help lead a culture that attracts and retains top talent, and ensures a high performing, respectful, and inclusive work culture; a culture in which all staff: 1) reach their full potential as learners, unorthodox researchers, and thought leaders 2) work effectively with each other by sharing ideas, brainstorming, and co-developing knowledge products 3) feel accountable for results and impact and 4) strive and achieve excellence.


Position qualifications:

  • Experience working with diverse groups of stakeholders to develop messaging and influence campaigns that drive change
  • Skilled at taking complex topics and distilling into key messages that will resonate with the targeted audiences
  • Track record of producing high-quality content on a deadline
  • Demonstrated record of sound editorial judgement
  • Trusted peer and advisor, able to guide and help shape the work of others
  • Superior project management skills with the ability to lead a project from conception through its end, including content production and events
  • Knowledge of inclusive finance and exposure to CFI’s priority topics (climate risk and adaptation, women’s financial inclusion, data risks and opportunities, consumer protection) preferred
  • Demonstrated passion for the role of communications in advancing social impact
  • Working knowledge of Adobe Creative Suite and WordPress
  • Generally 12+ years of relevant experience
  • This job may require travel on a regular basis (<25%)


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