Accion International

Senior Director of Impact Measurement, Global Operations

Posted Date 2 weeks ago(6/10/2022 10:47 AM)
Job ID
Accion Washington, DC


About Accion:

Accion is a global nonprofit committed to creating a financially inclusive world, with a pioneering legacy in microfinance and fintech impact investing. We catalyze financial service providers to deliver high-quality, affordable solutions at scale for the three billion people who are left out of — or poorly served by — the financial sector. For nearly 60 years, Accion has helped tens of millions of people through our work with more than 160 partners in 55 countries. More at


Position Summary 

The Senior Director of Impact Measurement and Management (IMM) will develop, coordinate and implement an organization-wide impact measurement and management strategy. The impact measurement framework will serve both external and internal audiences. Accion’s departments will continue to have responsibility for their own specific IMM. The Senior Director will provide strategic leadership and direction-setting to these teams, along with coordination and support where needed. In this position the role requires excellent coordination skills and be comfortable working across regions and functions.


Preferred location - Washington DC


Position Responsibilities

  • Provide leadership and direction-setting for organization-wide IMM, including initially through the development of an Accion IMM strategy.
  • Facilitate the identification and periodic review of an organization-wide Theory of Change and a corresponding central set of metrics.
  • Facilitate the development of technical notes for the central set of metrics to ensure consistent measurement, where relevant, across departments.
  • Coordinate the capture, management and reporting of data for the central metrics.
  • Design standards for, and provide written guidance and ongoing support on, other aspects of IMM such as data quality assurance, the collection of qualitative data and the application of deep dives, use of data for sense-making and learning within and across departments.
  • Facilitate an Accion IMM community of practice, building capacity where needed
  • Facilitate the application in Accion of relevant industry IMM benchmarks in Accion.
  • Support leadership and other colleagues to construct narratives to communicate to external audiences e.g., for resource development, marketing materials, executive speaking engagements, and other external facing events. 
  • Communicate to the Accion Board and key external audiences about Accion’s approach to IMM.
  • Keep up to date on the status of, and innovation in, IMM among peer organizations, including through dialogue.
  • Conduct or support negotiations with outside suppliers e.g., of data collection, data management tools, impact measurement quality assurance, deep dives and evaluations.
  • Report regularly to Accion senior management and to the board.
  • Develop and publish an annual Accion global impact report for an external audience.


Position Qualifications

  • 12+ years of relevant experience, including at least five years’ senior-level experience in IMM / monitoring, evaluation and learning.
  •  Demonstrated, broad knowledge of financial inclusion, preferably gained through work with one or more organizations that include financial inclusion or private sector development as a prime objective.
  • Experience in designing, developing as well as managing IMM / monitoring, evaluation and learning systems
  • Demonstrated ability to coordinate with multiple stakeholders for data collection, data verification, reporting and dissemination.
  • Good knowledge of IMM – including the measurement of social impact - for investments.
  • Experience of coaching/mentoring for IMM / monitoring, evaluation and learning.
  • Strong analytical skills.
  • Strong organizational skills with demonstrated ability to work effectively in and across teams
  • Strong written and oral communication skills in English and preferably Spanish.
  • Confidence to advocate and engage with leadership, Board and influential external stakeholders for expanded IMM / monitoring, evaluation and learning
  • Bachelor’s Degree in relevant field (e.g., economics, business, international development); Master’s is preferred.
  • Interested in our mission and working globally.
  • Willingness to embody our values of excellence, respect and passion for social change.
    • Excellence: Accion staff should always put forth their best effort in all activities, strive for high quality of collective and individual performance; and demonstrate honesty and integrity at all times while in the workplace and while working on behalf of the organization.
    • Respect: Accion staff should value one another’s roles and responsibilities as much as their own, be encouraging, and value the diverse and unique perspectives of colleagues. They should honor obligations and commitments to each other and to external partners.
    • Passion for Social Change: Accion staff should be committed to making a difference in the lives of those less fortunate, value the greater good of the organization over personal gain, and promote a productive workplace by acknowledging the accomplishments of others. 

Travel Requirements: This position may require travel, as needed.


Why you should consider working with us: 

We catalyze resources and ensure Accion’s continued global social and economic impact and thought leadership. Our department’s strategic partnership development enables our work both across Accion and externally via visibility creation and is core to Accion’s success. We anticipate trends, strategize, and develop co-creation models, define and implement innovative revenue generating models. We delve deep into wide-ranging issues, from how to catalyze financial services and inclusion to create opportunities for the underserved and most vulnerable households. Through our programs, we effectively empower women to develop livelihoods and access opportunities. We work at the intersection of inclusive economic development, financial services, green entrepreneurship and climate risk mitigation. The Senior Director will be a key leader and make meaningful contribution to the design of our strategic planning, partnership development, visibility strategy and long-term evolution of our resource mobilization, anticipating trends. 


We do work that matters. As a leader in our space, we strive to always be forward thinking and keep an eye on what and how we can do to move the needle and scale our global impact while supporting the sector and raising visibility across all stakeholders. Everything that we do always begins with an understanding of the real world, the change we want to see, and our theory of change. As a result, our work is not academic and abstract—it drives key global decision-making of donors, investors, policymakers, private sector players and others in the financial inclusion ecosystem. We are laser focused on ensuring that all of our work does, in the end, advance inclusive financial systems whilst creating economic opportunities for low-income households around the world. In this position you will be part of this important work, becoming the knowledge expert and a go-to source. 


We get ambitious things done in a supportive environment. As a member of our team, you will have the opportunity to contribute to an ambitious plan for growth while working in a collaborative and supportive environment. We value continuous learning, and each member has ample opportunities to tap into learning resources, attend events aligned with their work responsibilities and their career growth ambitions. You will also have the ability and support needed to collaborate with leaders in our field. 


We appreciate each other as people. Diversity of thoughts, perspective, opinions are key for us to remain at the top of our field. We know that to grow we need to surround ourselves with people who have had different experiences and backgrounds to ensure creativity of thought and constant learning. We celebrate creativity and our team puts great emphasis on taking initiative, forward envisioning and valuing each success and failure as a learning opportunity. In this leadership position you will have a key role in informing and helping shape our Resource Development and Partnerships strategies and the vision for continued success and growth across the organization. On our team you will hold a key leadership role, driving our strategy development, high visibility relationship and managing and mentoring team members. 


We are part of a powerful network. The work of our department sits at the center of all that Accion does, connecting the dots between our programs, external partners, thought leader platforms and mobilizing the resources necessary to continuously support our mission and global impact in the financial inclusion and economic development sector. Since 1961, Accion has revolutionized financial services for low-income people, including creating the world’s first regulated, for-profit bank for the poor (BancoSol), being a leading seed-stage investor for fintech for inclusion, and creating the world’s first global fintech fund for the underserved. In the United States, Accion Opportunity Fund is the leading non-profit lender for underserved small businesses.


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