About Accion:

Accion is a global nonprofit committed to creating a financially inclusive world, with a trailblazing legacy in microfinance and fintech impact investing. We catalyze financial service providers to deliver high-quality, affordable solutions at scale for the 1.8 billion people who are left out of, or poorly served by, the financial sector. For more than 60 years, Accion has helped tens of millions of people through our work with more than 200 partners in 63 countries. More at http://www.accion.org. 

About Global Advisory Solutions

We are a diverse and close-knit global team with one common social purpose: building a financially inclusive world for small businesses and low-income households.  We are passionate about what we do – working with a wide range of financial service providers and other partners across the world to build sustainable businesses to achieve financial inclusion.  We enjoy solving problems, being exposed to new ideas, sharing information, and asking, “what if?” In this position the Accion Global Advisory Solutions team is seeking an Associate, Data, Operations and Technology who is passionate about financial inclusion and delivery of financial products to underserved customers and the digital transformation of organizations that serve these customers.

Position Summary 

This position reports to the Senior Director, Operations and Technology, in the Global Advisory Solutions (GLAS) team. The Associate assesses how organizations are performing and helps them improve their products, processes and systems. He / She conducts research and analysis to come up with solutions to business problems and helps to introduce these solutions to businesses and their clients. The Associate works under the direction of the Senior Director to define the approach and implementation of the prioritized areas of support, create the roadmap and solution portfolio based on the GLAS problem statements and industry trends, ensure the optimization and standardization of the implementation of new products and services, and create a formalized approach for knowledge management.

Location for this position: Mumbai, India

Position Responsibilities

• Understanding business needs as they relate to a potential change or transformation.
• Gathering, identifying, and documenting business requirements.
• Explaining technical jargon to non-technical/GLAS teams.
• Simplifying requirements, so they are easily understood across the whole team.
• Business process modelling and improving business processes.
• Identifying costs and business savings.
• Implementing, testing, and deploying solutions to business problems.
• Supporting business transition and helping to establish change.
• Creating functional specifications for new systems and processes.
• Designing and implementing data management solutions and analytics
• Acting as an advisor to senior managers and executive teams.

Position Qualifications

• Requires a bachelor's degree and at least 2-5 years of experience or in a related area.
• Able to discuss the benefits of Strategic Use of Data, Data Management and Advanced Analytics
• Ability to conduct data quality checks and analyze complex data to generate insights.
• Ability to use advanced excel tools, basic understanding of at least one querying language like SQL, and statistical tools like SPSS.
• Ability to use at least one visualization tool like Power BI /Tableau.
• Basic knowledge of implementation and configuration of enterprise systems
• Willingness to learn about the developments in fintech and financial inclusion
• Ability to create visually appealing
• Ability to work independently.
• Team player with strong interpersonal skills and ability to take a leadership role when necessary.
• Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies.
• Excellent project and people skills, especially in multi-cultural
• Excellent verbal and written communication skills, especially in Spanish and/or French a bonus.
• Interested in our mission and working globally.

• Willingness to embody our values of excellence, respect and passion for social change.
• Excellence: Accion staff should always put forth their best effort in all activities, strive for high quality of collective and individual performance; and demonstrate honesty and integrity at all times while in the workplace and while working on behalf of the organization.
• Respect: Accion staff should value one another’s roles and responsibilities as much as their own, be encouraging, and value the diverse and unique perspectives of colleagues. They should honor obligations and commitments to each other and to external partners.
• Passion for Social Change: Accion staff should be committed to making a difference in the lives of those less fortunate, value the greater good of the organization over personal gain, and promote a productive workplace by acknowledging the accomplishments of others. 

Key Attributes

• Effective stakeholder engagement: Analysts deal with stakeholders at all levels of an organization.
• Critical thinking: The ability to understand and analyze problems and find solutions.
• Problem solving: The ability to think creatively and work collaboratively with teams to solve business challenges.
• Decision making: The ability to make decisions around things such as requirement prioritization, scope, assessing viability of solutions etc.
• Good listener and communicator: Requirement gathering is a key part of the role so the ability to ask the right questions and correctly understand the information received is essential.
• Documentation and writing skills: Analysts will find themselves creating documents such as use cases and business requirement documents.
• Confident presenter: The ability to present findings and recommendations to senior leaders and to manage stakeholder meetings.

Travel

• Willingness to travel nationally and internationally (up to 50% possible)

Accion is an equal opportunity employer. We are committed to a diverse and inclusive workplace culture. Accion seeks qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by law. Accion is committed to providing reasonable accommodations to applicants with disabilities.