About Accion:
Accion is a global nonprofit on a mission to create a fair and inclusive economy for the nearly two billion people who are failed by the global financial system. We develop and scale responsible digital financial solutions for small business owners, smallholder farmers, and women, so they can make informed decisions and improve their lives. Through targeted investment strategies, advisory solutions, and expert thought leadership, we work with local partners to develop and scale cheaper, more accessible, and customer-friendly financial solutions. Since 1961, Accion has helped build 267 financial service providers serving low-income clients in 75 countries, reaching 440 million people. More at https://www.accion.org.
Position Summary
The Director, Global Technology will lead and promote the organization’s collaboration tools, with a strong focus on optimizing the ecosystem (Microsoft ecosystem, Office 365, SharePoint, Teams Premium, Copilot Office 365, and other GenAI and SaaS solutions). Reporting to the Vice President, Global Technology, this role will work closely with department heads and other leaders to understand their needs, define solutions, and recommend innovative technologies that align with the organization’s strategy. This role will provide oversight and guidance to the Global IT Service Desk team and ensure efficient IT support operations across the organization. The Director will also help manage the Global Technology portfolio and promote the effective use of technology.
Position Responsibilities
Collaboration Tools Management
GenAI and Emerging technologies
Service Desk & IT Operations
Business Relationship Management
Technology Governance & Portfolio Management
Qualifications
Travel Requirements
This position may require some travel (<10%).
Compensation and Benefits
Accion is an equal opportunity employer. We are committed to a diverse and inclusive workplace culture. Accion seeks qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by law. Accion is committed to providing reasonable accommodations to applicants with disabilities.
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